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Integration Providers

Identix IDP Broker features a wide range of pre-built integration providers for email, SMS, messaging, and security. Each provider is designed to be easily configurable via the Admin Dashboard.

Email Providers​

Email is used for sending OTPs, magic links, welcome emails, and password reset notifications.

  • SMTP (Generic): Connect to any standard SMTP server (e.g., Google Workspace, Office 365, Postmark). Supports custom ports, SSL/TLS, and authentication.
  • SendGrid: Integrated support for SendGrid's API, including dynamic templates and tracking.
  • AWS SES: Native integration with Amazon Simple Email Service for high-volume, reliable delivery.

SMS & OTP Providers​

SMS providers are used for delivering one-time passwords and important security alerts.

  • Twilio SMS: The industry standard for SMS delivery. Configurable with Account SID, Auth Token, and Sender ID.
  • Twilio Verify: A specialized, highly secure service for managed OTP delivery and verification.
  • AWS SNS: Use Amazon Simple Notification Service for cost-effective SMS delivery globally.
  • Azure ACS: Native integration with Azure Communication Services.

Messaging Providers​

Expand your reach with modern messaging platforms.

  • WhatsApp Business: Send secure authentication codes and notifications directly to your users' WhatsApp accounts. (Note: Requires a WhatsApp Business account and API access).

Security & Bot Protection​

Integrate third-party security services to protect your authentication flows.

  • Google reCAPTCHA v3: Seamless, invisible bot detection. Integrated directly into the User Journeys to provide a risk score without interrupting the user experience.
  • Arkose Labs: Advanced bot detection and challenge platform for high-risk environments.

Orchestration & Customization​

  • Outgoing Webhooks: Trigger custom logic in your own backend or third-party services (e.g., Zapier, Make) when specific events occur in the Identix platform.
  • External Interceptors: Call custom APIs during the authentication flow to perform real-time validation or data enrichment before proceeding.

Configuration Best Practices​

  1. Secret Management: All provider secrets (API keys, tokens, passwords) are encrypted before storage and are never returned in plain text.
  2. Default Providers: You can set a default provider for each category (e.g., one default Email provider and one default SMS provider).
  3. Test Before Use: Always use the Test Integration button to ensure your configuration is correct before enabling a provider.
  4. Health Monitoring: Identix periodically tests active integrations and alerts you in the dashboard if a provider becomes unavailable.