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Support

Console View

Support Console

The Support section provides resources for troubleshooting and getting help.

Resources

  • Documentation: Link to this documentation site.
  • Community Forum: Link to public discussions.
  • Ticket Portal: (Enterprise only) Direct link to open support tickets.
  • System Status: Current status of Identity Broker cloud services (if applicable).

Diagnostics Package

  • Generate Bundle: Create a zip file containing logs, configuration (sanitized), and thread dumps to send to support.