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User Portal

In plain English

The user portal is the self-service area for everyday people (not admins) — their apps, profile, MFA, recovery codes, consents and password, all in one place, no help-desk ticket needed.

📺 Watch the User Portal Tour →

The Identix User Portal is a self-service dashboard where end-users can manage their profiles, security settings, and access applications. It is designed to be modern, secure, and intuitive.

Key Features​

1. Dashboard​

  • Application Directory: A personalized list of applications available to the user.
  • Recent Activity: A log of recent sign-ins and security events.
  • Account Overview: A quick glance at the user's current security status and primary profile information.

2. Profile Management​

  • Personal Information: Update name, email, and other profile attributes.
  • Profile Picture: Upload and manage avatars.
  • Preferred Language: Set the UI language for the portal and authentication flows.

3. Linked Identities​

The Linked Identities section allows users to manage multiple social and enterprise accounts connected to their primary Identix profile.

  • Unified Account: See all identity providers (Google, Microsoft, Okta, etc.) currently linked to the user's account.
  • Link New Identity: Users can add additional identities by authenticating with a different IDP. This is useful for users who may have multiple work or personal accounts.
  • Primary Identity: Indicates which identity is currently the primary source for profile data.
  • Manage Links: Securely remove linked identities that are no longer needed.
  • Verification Status: View whether each linked identity's email has been verified by the respective provider.

4. Security Settings​

The Security section provides comprehensive controls for account protection:

  • Change Password: Update passwords with integrated strength validation and policy enforcement.
  • Multi-Factor Authentication (MFA):
    • Methods: Enroll and manage MFA methods (SMS, Email, TOTP/Authenticator apps, Voice).
    • FIDO2/Passkeys: Register hardware keys (e.g., YubiKey) or platform authenticators (FaceID, TouchID).
    • Face recognition: Enroll your face (via a configured face provider) using this device's camera, or — on a camera-less device — by scanning a QR code to capture on your phone; the same phone handoff is offered for the sign-in face challenge.
    • Recovery Codes: Generate and manage one-time recovery codes for account access if MFA methods are lost.
  • Active Sessions: View and revoke active sessions on different devices.
  • Security Questions: Set up and manage backup authentication questions.

4. Application Management​

  • Consents: View and revoke permissions granted to third-party or internal applications.
  • App Specific Settings: Access settings specific to individual applications (if enabled).

User Experience (UX)​

The User Portal leverages modern technologies to provide a high-quality experience:

  • Zustand State Management: Ensures that UI updates are fast and consistent across different sections of the portal.
  • Framer Motion Animations: Provides smooth transitions and interactive feedback (e.g., during MFA enrollment).
  • React Hook Forms: Powers complex forms with real-time validation and accessible error messages.
  • Responsive Design: Fully optimized for desktops, tablets, and mobile devices.

Customization​

Administrators can customize the User Portal via the Admin Dashboard:

  • Branding: Apply corporate colors, logos, and favicons.
  • Available Sections: Enable or disable specific portal features (e.g., hide recovery codes or security questions).
  • Navigation: Customize links and dashboard shortcuts.