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Specialty Consoles — Guided Tour

In plain English

Beyond the core console, nexusID has two focused workspaces: Agent Governance (managing non-human identities — service accounts, bots, AI agents — the "users" that aren't people) and Ticketing (raising and tracking IT tickets tied to identity events).

Step-by-step​

1. Agent Governance​

Service accounts, API keys, managed identities and bots are real "identities" too — and often the riskiest. Agent Governance gives them a home to be discovered and overseen.

Agent GovernanceAgent Governance

2. Ticketing​

Identity events can raise tickets; this console tracks them. (Tickets live in your connected ticketing system — Jira, ServiceNow, Zendesk.)

TicketingTicketing

What you just saw​

  • Non-human identities are governed like people are.
  • Identity work can flow into your existing ticketing system.

Learn more: NHI Inventory · NHI Connectors · AI Agent